9:41  
Who would you like to talk to?
Emergency numbers
Reception
● Online
Hi! 👋 This is LAOLA reception, how can we help?
Photos & Videos
From your Surf & Stay package
Photos and video clips captured by our team during your lessons and sessions.
Tips & Tricks
Short videos to help you improve
Book a Massage
60 min · $50
Pick a time and we'll send your request straight to our massage therapist on WhatsApp — she'll confirm as soon as she sees it.
Who would you like to book?
Pick a day
Time
This opens WhatsApp with your request already written — just hit send.
Book an Extra Lesson
Open time slots
Loading available times...
Can't find a time that works?
Tell us the day and time you'd like — we'll get back to you as soon as we can confirm it.
Request a Lesson
Pick a day and your coach
Choose a day and a coach — they'll confirm the exact time in the app.
Day
Coach
Note (optional)
Board Rental
$15 per board
Looking for something specific?
Tell us the board you'd like and we'll try to have it ready.
Bar
Tap + as you order
0 drinks marked · $0 total
Dinner
Today
Staff Access
Instructor schedule tool
Who's editing the schedule?
Marcos
Enter your 4-digit PIN
Hi Marcos 👋
Tap a time to change it — guests will see the update right away.
Lesson requests
Open slots for extra lessons
Guests will see and book these from the app.
Photos & Videos
Add photos or video clips from lessons — they'll show up in guests' Photos & Videos.
Video Coaching
Upload a personal video breakdown for one guest — they'll see it on their Surf tab.
Leave a note for your guest
Demo mode: changes update this preview only. Once the app is live, they'll save straight to the LAOLA Schedule sheet.
Hi Felipe 👋
Full access — edit, add, remove, or drag any session to reorder it.
All lesson requests
Every coach's pending and confirmed requests, across the team.
Weekly Menu
Set lunch and dinner for each day of the week — it repeats every week automatically. Mark a day "Eating out" when guests go to a restaurant instead.
Activity Prices
Prices guests see under "Add to Your Stay" on Home, and for Board Rental.
Surf Conditions
Pulled automatically from live marine weather data every 20 minutes (wave, period, wind, water temp) and turned into a rating using Surfline's own wording (Poor to Very Good), same idea as their scale. Since this uses a different, free data source rather than Surfline itself, the exact numbers and rating can differ from what Surfline shows. When it's "Good" or better, guests automatically see a "book an extra lesson" banner. Tide times aren't available from the free data source, so those two fields stay manual. You can also override any field below by hand — it'll get replaced by the next automatic refresh.
Wave photos for the banner
Add a few wave photos. When the banner shows, it picks one at random each time.
Staff Accounts
Emergency Numbers
Shown to guests from the Emergency button on Home.
Massage & Chiropractor
Add the people guests can book. When a guest picks Massage or Chiropractor, they'll see this list and their request goes straight to that person's WhatsApp.
Guests
Add a guest here (from their BookingLayer reservation) so the app recognizes them. Then copy their link and send it, or they can just enter their email to log in.
Filter by destination — tap to select more than one
Filter by package — tap to select more than one
Showing guests staying between these dates — defaults to today
Photos & Videos
Add photos or video clips — they'll show up in guests' Photos & Videos.
Video Coaching
Upload a personal video breakdown for one guest — they'll see it on their Surf tab.
Tips & Tricks
Add a photo or video clip to the guest-facing Tips & Tricks library.
Daily Photo Carousel
Photos guests see on Home — changes automatically with the time of day. Morning 5–11am, Lunch 11am–5pm, Night 5pm–5am. About 7 photos per period works well.
Announcements
Post a note guests will see on their Home screen.
Bar
Fixxie Setup
Service Providers & Common Problems
Full Schedule
Demo mode: changes update this preview only. Once the app is live, they'll save straight to the LAOLA Schedule sheet.
Hi 👋
Take orders, manage the menu, and check weekly totals.
Take an order
Search a guest, or add a walk-in name, then tap drinks to add to their tab.
Bar menu and prices
Weekly totals
Hi 👋
Maintenance tools are coming soon. For now, use this screen just to log in and out — let Felipe know if you need something added here.
Fixxie
Tell me the problem — I'll find who to call
What's going on?
Who to call
Tap a number to call.
Recent issues
Everything logged here helps Fixxie give better answers next time.
Coach of the Week
Pick the coach
Assign guests
Filter guests